Pricing
Priced on answers, not on the people who check them
Every plan includes unlimited teammates. You pay for answers that reach a person — drafts you regenerate or discard in review are never billed.
Priced on answers, not on seats you're afraid to add.
Starter
For a first team putting one queue on autopilot.
You save $120 a year
Start free- Unlimited teammates
- 2,000 answers each month
- 10 connected sources
- Draft mode and citation history
- Community support
Growth
Most teams start hereFor support and success teams answering at volume.
You save $480 a year
Start free- Everything in Starter
- 40,000 answers each month
- All 60 connectors, plus the SDK
- Review queues and grounding guardrails
- Bring your own model
- Priority support, 4-hour response
Enterprise
For regulated teams with their own security bar.
- Everything in Growth
- Unlimited answers, committed pricing
- SAML SSO and SCIM provisioning
- Regional residency and customer-managed keys
- Private model deployment in your VPC
- Named engineer and 99.9% SLA
All prices in USD. Overage billed at $0.003 per answer — never a surprise invoice.
Compare every plan
The full list, including the things that only matter once you are past the pilot.
| Feature | StarterFrom $39/mo | GrowthFrom $159/mo | EnterpriseCustom |
|---|---|---|---|
| Usage | |||
| Included answers per month | 2,000 | 40,000 | Unlimited |
| Overage per answer | $0.003 | $0.003 | Committed |
| Teammates | Unlimited | Unlimited | Unlimited |
| Connected sources | 10 | All 60 | Unlimited |
| Channels | 2 | 10 | Unlimited |
| Retrieval | |||
| Native connectors | 10 | All 60 | All 60 |
| Custom sources via SDK | Not included | Included | Included |
| Bring your own model | Not included | Included | Included |
| Private model in your VPC | Not included | Not included | Included |
| Re-index on source change | Included | Included | Included |
| Guardrails | |||
| Draft mode | Included | Included | Included |
| Review queues | Not included | Included | Included |
| Grounding floor per queue | Not included | Included | Included |
| Banned-claim rules | Not included | Included | Included |
| Customer-managed keys | Not included | Not included | Included |
| Analytics | |||
| Sentence-level citations | Included | Included | Included |
| Answer history | 7 days | 90 days | Configurable |
| Cost per resolution | Not included | Included | Included |
| Deflection reporting | Not included | Included | Included |
| Audit export | JSON | JSON, CSV | JSON, CSV, stream |
| Access & support | |||
| SAML SSO | Not included | Not included | Included |
| SCIM provisioning | Not included | Not included | Included |
| Role-based access | Workspace | Per queue | Per queue & channel |
| Support | Community | 4-hour response | Named engineer |
| Uptime SLA | Not included | Not included | 99.9% |
All prices in USD. Overage billed at $0.003 per answer — never a surprise invoice.
Billing
Questions about billing
Anything not answered here, ask before you buy rather than after. Sales replies the same working day.
Talk to salesOne draft that a person or a customer receives, however many passages it took to compose. A question that needed eleven sources and two retrieval passes is one answer. Regenerating a draft before anyone has seen it is free, and anything you discard in review is never billed.
Point it at what you already wrote.
Connect one source, run a week in draft mode, and read the diff against your team's replies. If it isn't better, you've lost an afternoon.
Free for 14 days · No card required